This week's #ShopfloorHeroes blogpost is all about welcoming new followers. At SocialRetail Group we believe that welcoming your store's new followers on Twitter is a great way to spark up a conversation and start engaging with your customers. A welcome tweet is a great way to add a personal touch to Twitter and also offer great customer service much like you would do in person on the shop floor. This example from Hobbycraft Carlisle shows how store's can connect with people

This week's #ShopfloorHeroes will feature three of the great broadcasts we have seen over the past few weeks. As we are fast approaching the spooky season we have seen some fab content from stores surrounding Halloween! Specifically, we have seen store's offering their customers great inspiration in regards to the crafts and projects they could have a go at this Halloween. Offering your customers inspiration on what they could create with the products in your store is a fanta

Hobbycraft Eastbourne ROCKS! For this week's #ShopfloorHeroes blogpost we are bringing you another hero store. Over the past few week's Hobbycraft Eastbourne have created some fantastic broadcast content to share with their local customers. Much like in last week's #ShopfloorHeroes blogpost where we saw Hobbycraft Newbury introducing their colleagues, Hobbycraft Eastbourne have also been doing this! It is great to see a store actively refreshing and reminding their customers

Can you believe it's the start of September already! This year is flying by! We are back this week with our 15th instalment of our #ShopfloorHeroes blogpost. This week we want to celebrate Hobbycraft Newbury as our 'Hero store' for their fantastic tweets during the build up to the store opening. Store manager, Ashleigh, has remained active on Twitter throughout the busy opening period and has created some awesome broadcasts. Ashleigh is well and truly one of our #ShopfloorHer