Happy Black Friday everyone! We’re sure you're itching to finish work and pick up some of those Black Friday deals but before you do, why not check out this week’s #ShopfloorHeroes blogpost from our awesome client, Hobbycraft. This week we have selected a lovely Christmas themed conversation from Hobbycraft Chester. The conversation shows what a great rapport the store have with the customer. Store colleague Emma has shown interest in the customer and has even shared a little

It's that time of the week again! As we are fast approaching Black Friday, we wanted to feature some of the awesome broadcasts we have started to see from Hobbycraft stores in the build up to the event. Using local Twitter to communicate offers happening company-wide is a great way to let your customers know what products and offers are available in their local store. In the past few days we have seen some awesome broadcasts from a variety of Hobbycraft stores featuring some

Hobbycraft Ipswich ROCK! This week we have selected Hobbycraft Ipswich as our hero store as they have been having some awesome conversations with their customers. We have picked out a couple of our favourite conversations from the week to share with you, store colleague Carmen is one of our #ShopfloorHeroes for responding to customers on behalf of the store. This conversation began when Hobbycraft Ipswich responded to one of their followers broadcasts sharing some cakes she h

This week we have selected an awesome conversation to share with you. Store colleague Deb from Hobbycraft Solihull is one of our #ShopfloorHeroes this week as she has been having some great conversations on Twitter with the store's customers. This conversation began when the store shared a photo of some of the products they have in store as part of their inspirational ideas of what to create in the build up to Christmas. Why is Deb a shop floor hero? -Deb has ensured to use p

We hope everyone had a great Halloween! Can you believe that it's November already, this year is flying by. As always we are back this Friday to bring to you the next instalment in our #ShopfloorHeroes blogpost series. This week we have selected a few of our favourite broadcasts we saw last weekend when we saw Hobbycraft stores hold a Halloween themed fundraising event to raise money for Together for Short Lives. Over the weekend we saw some awesome broadcasts from Hobbycraft