Can you believe it's the end of January already! This month has flown by! For this week's #ShopfloorHeroes blogpost we wanted to stay on the theme of conversations and feature another awesome conversation one of the Hobbycraft stores had with their customer over the past week. Store colleague Anna from Hobbycraft Stratford-upon-Avon is one of our #ShopfloorHeroes this week for the awesome conversations she has been having on Twitter on behalf of the store. This conversation b

Welcome back to this week #ShopfloorHeroes blogpost! This week we are keen to bring the focus back to conversations and highlight some of the awesome engagement we have seen between stores and their customers over the past week. We love to see store's having conversations with their customers as this offers a great opportunity to build on the customer to store relationship as well as to encourage the customer to make a trip to store which could potentially result in a sale. F

In April 2019 #ShopfloorHeroes was born. Throughout the year we have been sharing some awesome content weekly that we have seen from our clients. To celebrate the start of 2020 we wanted to reflect back on 2019 and highlight a few of the broadcasts and conversations we have seen across the year. Even though we saw many fantastic broadcasts over last year we have picked out just a few examples to share with you as well as offer inspiration to how you could start a conversation

This is our first #ShopfloorHeroes blogpost of 2020 and we're looking forward to sharing lots of awesome content from our clients this year! For our first blogpost back we wanted to share two awesome conversation we have seen over the past week from Hobbycraft Lincoln and Hobbycraft Preston that are both in regards to customer makes. Hobbycraft Lincoln This conversation began when Hobbycraft Preston quote shared a broadcast from Hobbycraft Telford which featured some items ma