For this week's #ShopfloorHeroes blogpost we have selected Hobbycraft Newbury as our 'hero store'! Hobbycraft Newbury have been posting some great broadcasts recently, we especially have been loving the broadcasts sharing colleague makes. Store colleague Ashleigh is one of our #ShopfloorHeroes for the awesome tweets she has been sharing on behalf of the store. Store colleague Ashleigh has used a rhetorical question to encourage the store's customer to think about what they co

It's Friday 13th! Welcome back to this week's #ShopfloorHeroes blogpost where we share some of our favourite broadcasts and conversations from the week. Similarly to last week, this week we will be focusing on some of the awesome broadcasts we have come across from Hobbycraft stores. The broadcasts we will be looking at this week specifically focus on colleague makes. We love seeing stores include the expertise of their colleagues in their tweets, it is a good way to let thei

If you didn't already know, today is Employee appreciation day! Employee appreciation day is a day for companies to thank their employees for their hard work throughout the year. As you know, at SocialRetail Group we love to celebrate our clients and their awesome shop floor colleagues and recognise the great content that colleagues create to share on Twitter. We appreciate the time and effort colleagues put in to having conversations and providing great customer service to t