Happy Friday! October has gone by in a flash and we are looking forward to a spooky weekend! As it's Halloween tomorrow we thought that we would get into the festive spirit and share some of our favourite seasonal spooky broadcasts that we have seen over the past few months from Hobbycraft stores. We are always astounded by the awesome talent of Hobbycraft colleagues. It is great to see their makes featured on their store Twitter as it lets customers know what expertise is in

Hello and welcome back to our weekly #ShopfloorHeroes blogpost, thanks for tuning back in to see our next instalment! This week we have selected two awesome short conversations we have seen from Hobbycraft stores over the past couple of weeks. It is great to see Hobbycraft store colleagues encouraging conversation with their store's customers and showing some great customer service online. Our fist conversation comes from Hobbycraft Stockport and began when the customer share

Hello and welcome back to another #ShopfloorHeroes blogpost! This week we wanted to share some of the awesome broadcast and conversations we have seen from the new Hobbycraft King's Lynn store. King’s Lynn have been sharing some fantastic broadcasts from their store’s Twitter in the lead up to the store opening. It has been great to see the store’s new colleagues introduced on Twitter as this is a great way to add a more personal feel to the store's Twitter timeline and also

Hello and welcome back to our weekly #ShopfloorHeroes blogpost! Before we sign-off for the weekend, we are back with some more awesome content we have seen from Hobbycraft stores on Twitter over the past week. For this week's blogpost we have selected Hobbycraft Colchester as our hero store for the lovely conversations they have been having with their customers recently. The following conversation began when Hobbycraft Colchester shared a photo of their delivery truck and enc

Happy October. It’s spooky season at last! For this week’s #ShopfloorHeros blogpost we have picked out one of the awesome conversations from a Hobbycraft store that we have seen over the past week and have also selected a couple of Halloween themed broadcasts to get us in an autumnal mood! Over the past week we have seen many stores encouraging their customers to check out Hobbycraft’s online Christmas craft workshops that will be taking place in the lead up to Christmas. Hob