Hello! It’s Friday again which means it’s not only nearly the weekend but also time for another #ShopfloorHeroes blogpost! For this week’s blogpost we wanted to focus on product feature broadcasts and share some of the awesome tweets we have seen from a few different stores over the past week. Hobbycraft’s PYO ceramics are currently on offer and we have seen a big focus on these products from stores. We have selected a few of our favourite tweets to share with you: (Above) We

Hello and welcome back! We hope you have had a lovely week and are looking forward to the weekend! For this week's #ShopfloorHeroes blogpost we have selected a 'hero store'. Hobbycraft Ipswich have been having some fantastic conversations with their customers on Twitter over the past few weeks. It has been great to see the store build relationships with their customers and show interest and enthusiasm wherever they can. We have selected two recent conversations from the store

Welcome back to another #ShopfloorHeroes blogpost! We hope you have had a wonderful week and if you are based in England and Wales, we hope you have enjoyed the re-opening of your favourite retailers and indie businesses! For this week's blogpost we wanted to feature some of the awesome broadcasts we have seen from Hobbycraft stores over the past week since they have re-opened their shops for in-store shopping. It has been great to see stores keeping their customers updated v

Welcome back, we hope you had a lovely Easter weekend and thank-you for tuning back in for another instalment of our #ShopfloorHeroes blogpost. For this week's post we have selected a couple of conversation we have seen over the past week which feature some great online customer service from Hobbycraft's store colleagues. The beauty of shop floor social is that it offers stores and colleagues the opportunity to transfer their customer service skills onto an online platform su

Happy Easter! We hope you are looking forward to the long weekend ahead and have some fun Easter activities planned! For this week's #ShopfloorHeroes blogpost we wanted to feature some of the awesome seasonal broadcasts we have seen from Hobbycraft stores in the build up to Easter. Seasonal tweets offer a good opportunity for stores to buildup excitement around products and for Hobbycraft stores, it allows colleagues to showcase their amazing makes using products and supplies