February 22, 2019

Welcome back! This week we have an awesome short conversation from one of our #ShopfloorHeros from Hobbycraft Reading. Store colleague Ela has shown great customer service whilst engaging with the store's customers on Twitter.

In this example the customer has reached ou...

February 15, 2019

Valentine's Day has been and gone for another year but we still want to share the love!

Welcome back to this week's #ShopfloorEngage favourites where we will be sharing an awesome conversation from Hobbycraft Solihull that we've been loving this week.

Customer, Tanya, ha...

February 8, 2019

Can you believe it? This will be our 19th #ShopfloorEngage favourites blogpost!

This week we want to focus on welcoming new followers on Twitter.

As this is the beginning of the relationship between the store and the customer, it is important to make a good first impress...

February 1, 2019

It's the start of a new month and on this cold, snowy Friday we want to share our #ShopfloorEngage favourites from the past week.

This week we will be sharing some of the fantastic seasonal themed broadcasts we have seen from Hobbycraft stores.

Sharing photos of store co...

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