April 26, 2019

We're back this week and we're mixing it up! You may have noticed that we have changed the blog-post name to #ShopfloorHeroes rather than our usual #ShopfloorEngage favourites. We have done this because we want to bring the focus back to the awesome talent of shop-floo...

April 19, 2019

Happy Good Friday! For this week's #ShopfloorEngage favourites we will be looking at a couple of recent conversations we have seen from Hobbycraft Solihull and will be focusing on how stores can successfully build a good relationship with their customers.

Store col...

April 12, 2019

Welcome back to your weekly dose of #ShopfloorEngage favourites! This week we have selected a conversation from Hobbycraft Hereford which is a great example of some good customer service.

The customer, Kelly, has reached out to her local store to enquire about...

April 5, 2019

For this week's #ShopfloorEngage favourites we want to offer you some inspiration on how to create an effective broadcast tweet.

Here are some of the great tweets we have seen from the past week, these broadcasts focus on colleague makes:

Offering your customers inspirat...

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