Inspire your customers on Twitter | #ShopfloorHeroes
Happy Friday! We hope you are ready and excited for a long weekend but before you sign-off for the day why not take a look at some of the awesome broadcasts we have seen from Hobbycraft stores over the past week! For this week's #ShopfloorHeroes blogpost we wanted to share some of the awesome colleague make tweets we have seen from Hobbycraft stores over the past week. For Hobbycraft stores, sharing colleague makes is a great way to showcase what can be created using products
Providing customer service on Twitter | #ShopfloorHeroes
Hello and welcome back! Thank-you for tuning back in for another #ShopfloorHeroes blogpost. For those that are new here, each week we like to feature some of the fantastic broadcasts and conversations on Twitter we have seen from our awesome client, Hobbycraft. This week we have selected a couple of conversations where Hobbycraft stores have shown good customer service to their customers on Twitter. (Above) This first conversation from Hobbycraft Worcester began when the stor
Hero store: Hobbycraft Rugby | #ShopfloorHeroes
The weeks have been flying by! As it's Friday, we are back with your next #ShopfloorHeroes installment. For this week's post we have selected a couple of conversations we have seen from Hobbycraft Rugby. It is great to see the store conversing with local makers and getting to know them on Twitter by starting a conversation. Throughout the two conversations, Hobbycraft Rugby have ensured to be super upbeat and have shown interest in both of the makers. This first conversation
Hero store: Hobbycraft Warrington | #ShopfloorHeroes
Hello and welcome back to this week's #ShopfloorHeroes blogpost where we share some of our favourite broadcasts and conversations we have seen from Hobbycraft stores over the past week. This week, we have selected Hobbycraft Warrington as our 'hero store' for the awesome serialised content they have shared featuring one of Hobbycraft's popular products- the three tier storage trolley. The store have been sharing some great photos showcasing what each of their colleagues uses
Featuring products in broadcasts | #ShopfloorHeroes
Hello! It’s Friday again which means it’s not only nearly the weekend but also time for another #ShopfloorHeroes blogpost! For this week’s blogpost we wanted to focus on product feature broadcasts and share some of the awesome tweets we have seen from a few different stores over the past week. Hobbycraft’s PYO ceramics are currently on offer and we have seen a big focus on these products from stores. We have selected a few of our favourite tweets to share with you: (Above) We
Hero store: Hobbycraft Ipswich! | #ShopfloorHeroes
Hello and welcome back! We hope you have had a lovely week and are looking forward to the weekend! For this week's #ShopfloorHeroes blogpost we have selected a 'hero store'. Hobbycraft Ipswich have been having some fantastic conversations with their customers on Twitter over the past few weeks. It has been great to see the store build relationships with their customers and show interest and enthusiasm wherever they can. We have selected two recent conversations from the store
Hobbycraft store re-openings! | #ShopfloorHeroes
Welcome back to another #ShopfloorHeroes blogpost! We hope you have had a wonderful week and if you are based in England and Wales, we hope you have enjoyed the re-opening of your favourite retailers and indie businesses! For this week's blogpost we wanted to feature some of the awesome broadcasts we have seen from Hobbycraft stores over the past week since they have re-opened their shops for in-store shopping. It has been great to see stores keeping their customers updated v
Conversations with customers on Twitter | #ShopfloorHeroes
Welcome back, we hope you had a lovely Easter weekend and thank-you for tuning back in for another instalment of our #ShopfloorHeroes blogpost. For this week's post we have selected a couple of conversation we have seen over the past week which feature some great online customer service from Hobbycraft's store colleagues. The beauty of shop floor social is that it offers stores and colleagues the opportunity to transfer their customer service skills onto an online platform su
Happy Easter! | #ShopfloorHeroes
Happy Easter! We hope you are looking forward to the long weekend ahead and have some fun Easter activities planned! For this week's #ShopfloorHeroes blogpost we wanted to feature some of the awesome seasonal broadcasts we have seen from Hobbycraft stores in the build up to Easter. Seasonal tweets offer a good opportunity for stores to buildup excitement around products and for Hobbycraft stores, it allows colleagues to showcase their amazing makes using products and supplies
Colleague features from Hobbycraft Yeovil | #ShopfloorHeroes
Hello and welcome back to our #ShopfloorHeroes blogpost. Similarly to last week we have selected another 'hero store' to showcase in this week's post. Hobbycraft Yeovil is our 'hero store' for the awesome colleague features they have been sharing over the past week. Colleague features are a fantastic way to let your customers on Twitter know who works in their local store. They can also offer the opportunity to highlight colleague expertise which is useful for customers when
