eCommerce Engage

eCommerce Engage

Using our 22 years of eCommerce for large retailers such as Waitrose.com and Hamleys.com, we will help you transition your current business into an eCommerce business and help you accelerate your online sales growth.

 

We conduct strategic board level eCommerce reviews both internal and external to your organisation.  This will help you allocate and manage your finite resource to achieve your eCommerce goals.

 

We have deep experience on all aspects of eCommerce in terms of

 

  • business case analysis for eCommerce transitioning

  • website & mobile re-platforming and functional specifications

  • UX and UI reviews

  • marketing, pr and social media planing

  • customer service skills development for your online business

  • regulatory considerations such as distance selling regulations

  • product ranging and eCommerce merchandising

  • warehousing & fulfilment reviews

  • customer service proposition development such as click and collect and subscriptions models

  • internal resourcing and eCommerce structure for talents and skill development

We advise independent business owners and creative freelancers on how to grow their online sales